Frequently asked questions

Trident Nutra is an online platform specializing in the sale of high-quality health supplements. We offer a diverse range of supplements designed to support various aspects of health and well-being.

Ordering from Trident Nutra is simple. Login to your account at our website, select the products you wish to purchase, and add them to your cart. Follow the checkout process, providing necessary information, and complete your purchase.

Yes, it is safe to order from Trident Nutra. We prioritize the security and privacy of our customers. Our website employs industry-standard security measures to protect your personal and financial information.

Trident Nutra accepts a variety of payment methods, including credit/debit cards and other secure online payment options. We do not store your payment information, ensuring a secure transaction.

Once an order is placed, modifications or cancellations are not guaranteed. Contact our customer service as soon as possible, and we will do our best to assist you.

We strive to process and dispatch orders promptly. Standard shipping times vary based on your location. For more details, please refer to our Shipping Policy on our website. Delivery Timeline: 3-5 working days within India.

NO. Trident Nutra does not ship internationally. We deliver all over India as of now.

Our Returns and Refund Policy is designed to ensure customer satisfaction. Please refer to the dedicated section on our website for detailed information on eligibility, processes, and timelines. If you have any questions, feel free to contact our customer service team.

Many of our products are suitable for vegetarians and vegans. Check the product descriptions and labels for specific dietary information, or contact our customer service for assistance.

Absolutely! Our customer service team is knowledgeable and ready to assist you. Contact us via email at support@tridentnutra.com or WhatsApp us +918522852221 for personalized product recommendations based on your health and wellness goals.

We frequently offer promotions and discounts. Check our website regularly for the latest offers or subscribe to our newsletter to receive exclusive deals and updates.

Stay connected by subscribing to our newsletter and following us on social media platforms. We regularly share updates, health tips, and information about new product releases.

You can reach our customer service team by email at support@tridentnutra.com or WhatsApp us at +91-85228 52221. We are here to assist you with any inquiries or concerns.

Yes, we offer wholesale and bulk purchase options. For inquiries about bulk orders, please contact our customer service team to discuss your specific needs.

My account is your personal space on this website where you have absolute control over your information. You can view your data, orders, manage/edit your personal information like address, phone number, email id, change password, track the status of your orders, place re-orders to existing delivered orders (depending upon the availability of the product).

Once your order has been placed and payment authorization has been received, the website confirms receipt of the order and begins processing it. You will receive an email as well as WhatsApp message containing the details of your order. In this mail you will be provided with a unique Order ID, a listing of the item(s) you have ordered and the expected dispatch or delivery time. You will also be notified when the item(s) are shipped to you. Shipping details will be provided with the respective tracking number(s).

You can review the status of your orders and other related information in the 'My Account' section after you have logged in website under My Account Page and click on the 'My Orders' to view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link.

Please check with your bank statement, credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won't be able to expedite this. Please check with your bank for more details.

If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below:

Net Banking 2-4 business days

Debit Card 5-7 business days

Credit Card 7-21 business days

In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process. If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us at support@tridentnutra.com or WhatsApp us at +91-85228 52221 with your order number for any clarification.

Cash on Delivery (COD) option is not offered by our Courier partners at few serviceable locations. Hence, based on your location COD option may not be available to you. However, you can always opt for payment through Credit Card / Debit Card / Net Banking / UPI.

Every person requires a minimum amount of Protein basically 0.8 gram of protein per KG of body weight. Since Whey Protein is designed to fill the nutritional gaps of a varied diet, it is suitable for all irrespective of your workout regime.

There’s absolutely no time designed to consume Whey Protein as it is a food product after all but in the form of supplement. Therefore, whenever you wish to hit your Protein Macro, or keep Amino Acid Balance high throughout the day, you can consume Whey Protein. Since our Whey Protein does not cause bloating or gastric issues, you can consume it any time of the day but best recommended to consume after your workout session as body is drained of nutrients and protein requirement is high.

Protein requirements vary from person to person, lifestyle, workouts and its intensity. Do get checked up by your doctor for you daily protein requirements or refer to our Whey Protein label for the right amount of protein you require based upon your lifestyle. Protein derived from food is the best source of protein no matter what and Whey Protein supplements acts as a bridge to fulfil your daily protein requirements apart from food intake.

With milk, the proteins are absorbed slowly. But after a workout, you need faster absorption, so water is preferable. With respect to taste, milk is a better option.

In general, a whey protein does not cause major side effects. Whey Protein is generally well-tolerated but in special cases there may be chances of bloating, headache or nausea. Our whey protein does not cause any bloating or gastric issues as its lactose free and with the help of added digestive enzymes; it is well absorbed without any issues.

Check with your doctor if you are lactose intolerant. Our whey protein is completely lactose free and shall not cause any allergic reactions to you. It is always recommended to consult a doctor before taking any whey proteins.

Consumption of Whey is proven to give best results when used post-workout because it augments muscle protein synthesis.

Certainly yes, but choose Whey Protein Isolate which has negligible amount of lactose.

Whey is actually found to be safe for diabetics as it is known to regulate the blood sugar levels and spike insulin secretion; however it’s always better consult your doctor or a nutritionist, who can give best advice related to your concern.

Whey protein is thermogenic in nature and it helps in boosting metabolism which in-turn burns more calories helping you in your weight loss journey. Whey Proteins keeps you full and regulates hunger hormone Ghrelin so you don’t feel hungry all the time and helps you control your calorie intake.

Of course yes ! Whey Protein is 100% a milk derivative and helps you meet with your daily protein macro requirements. It is suitable for all healthy adults irrespective of age.

Whey is derived from milk as a by-product of cheese production.

Of course not! Gaining weight or losing weight depends on your overall calorie intake throughout the day and it has nothing to do with Whey Proteins increasing your weight. Consult a Nutritionist to formulate a Diet Plan best suited for you and include Whey Protein Supplement into your diet to reap its benefits.

Whey is 100% vegetarian source as it is derived from milk.

Before consuming whey protein supplements for kidney patients, it is advised to consult your doctor or a nutritionist for best advice directly related to your concern.

Unless Whey Proteins contain some sort of hormones, it may cause unwanted hormonal changes or cause acnes. Our Whey Protein supplements are free from any hormones and are clinically tested. Consult your doctor before taking any whey protein supplements. Drink adequate amount of water any keep yourself hydrated.

The expected muscle growth varies from person to person based on their lifestyle, body type, diet-intake and proper training regimen