CANCELLATION & REFUND POLICY
CANCELLATION OF PRODUCT
If the customer cancels their order before the dispatch, we’ll refund the amount. NOTE that any voucher code used while ordering will be considered null and void and you’ll be charged 10% (on original price of product at time of placing order) as CANCELLATION FEES and balance amount will be refunded to your Bank Account. Please allow us 7 business days for the refund to reflect into your account. You’ll be contacted by our team on how the refund would take place.
CHANGE OF MIND
After receiving the product, if by any chance you don’t feel like using our product or do not wish to take it, please feel free to notify us with 7 days or delivery. We’ll happily take our product back. Please make sure the box is sealed and invoice with original packing is present. Tags if any should be intact and label should be untorn. Please make a video of the package, box, AWB number, invoice number present on the shipping address on the outer cover of the package and send it to us on email support@tridentnutra.com or WhatsApp on +918522852221. Any voucher code used will be considered null and void and you’ll be charged 10% (on the original price of the product at time of placing order) as PROUCT RETURN FEES, balance amount will be refunded to your Bank Account. Please allow us 7 business days for the refund to reflect into your account. You need to send our product through SPEED POST on the address mention on this page. We’ll refund your shipping charges too along with balance amount.
CONTACT INFORMATION
If you have any questions about our Returns and Refund Policy, please contact our customer service team at support@tridentnutra.com or WhatsApp us +918522852221.
Trident Nutra reserves the right to update or modify this Returns and Refund Policy at any time without prior notice. Please review this policy periodically for changes.