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PRIVACY POLICY

This Privacy Policy covers the entire Website and describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.tridentnutra.com

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Trident Nutra respects and is committed to protecting your Privacy. We do not sell, trade, rent or loan your personal information to others unless instructed by a court of law. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website. We use this information collected on our Website to make your shopping as safe as possible and to enhance your overall shopping experience.  Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, search for a product and information about how you interact with the Site.

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WHAT TYPE OF INFORMATION WE COLLECT

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LOCATION AND DEVICE INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

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PERSONAL INFORMATION

We collect information on our Website, which you have provided directly to us, by creating an account or updating your information on our Website, customer support contact information. This may include your Name, Mobile number, E-mail, Postal Address, Payment Info (if you opt for saving), and other information that has been asked on the Website.

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WHAT DATA DO WE COLLECT

To order a product from our Website, you need to create an account with us. You can either create an account directly with us or you can use your sign in with your Google Account. In case of signing with google account, your personal information is routed from google to our servers and we store your information.

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Trident Nutra may collect Data including but not limited to, the following (when you provide these)

  • Basic personal details such as your name, age, birth date, gender.

  • Contact data such as your telephone number(s); mailing and e-mail addresses.

  • Website username and password.

  • Payment information such as credit card number and expiration date
    (if you choose to save)
     

The payment details like credit card/debit card number would be routed through secure authenticated payment gateway EASEBUZZ. This allows us to process and fulfil your order and to notify you of your order status. Like most standard Web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

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By providing your Data, you are consenting to the use indicated by Trident Nutra at the time the Data is collected and pursuant to this Privacy Policy, though you may withdraw your consent at any time by contacting us

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WHY DO WE COLLECT YOUR DATA

We collect your Data so you can

  • Sign up to receive newsletters and other communications from Trident Nutra.

  • Contact our customer care representative by WhatsApp, or by mailing us on support@tridentnutra.com.

  • Complete a registration form, survey or poll.

  • Participate in a sweepstakes or contest.

  • Make product or service inquiries and request to use them.

  • Purchase products and leave reviews or participate in interactive blogs.

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HOW DO WE USE YOUR DATA

We use your data for business purpose only so we can

  • Process orders and post reviews.

  • Manage your account.

  • Provide better customer service.

  • Provide a user-friendly Site experience.

  • Customize the user experience based on preferences.

  • Respond to your inquiries.

  • Invite you to participate in surveys or programs, contests or sweepstakes.

  • Email you with special offers on products and services we think you might like (only if you have agreed to receive newsletters from our Website).

  • Conduct market research.

  • To ensure and improve Site functionality (e.g., by compiling statistics, analyzing trends), including managing interactive features of the Site and ensuring security).

When we process an order you make, your Data will be shared with a third-party payment processing company, in our case EASESBUZZ for the purpose of completing the transaction. We may also send your Data to, and use the resulting information from to prevent fraudulent purchases.

Trident Nutra sends out order confirmation and order tracking by means of emails and through WhatsApp communication to our customers when you place an order. These order related responses are vital to making sure your order is delivered correctly.

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NOTE: WE USE GOOGLE ANALYTICS TO HELP US UNDERSTAND HOW OUR CUSTOMERS USE THIS WEBSITE.

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CHANGES TO THE PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes to this privacy statement, or make an announcement on our Website about the latest changes so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. At Trident Nutra, we take great pride in serving you and helping you with your health needs.

We value the trust you place in us and we would never do anything to compromise this. If you have any questions, problems or concerns, feel free to reach us out at support@tridentnutra.com or WhatsApp us at +918522852221.

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