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Privacy Policy

Introduction

This Privacy Policy describes how Trident Nutra (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://www.tridentnutra.com (the “Website”).

We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
 

Information We Collect

When you use our Website, we may collect the following types of information:
 

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Name

  • Email address

  • Mobile phone number

  • Shipping and billing address

  • Payment details (processed securely through payment gateways)

  • Any other information you voluntarily provide
     

Device Information

When you visit the Website, we may automatically collect certain information including:

  • IP address

  • Browser type

  • Device information

  • Time zone

  • Pages visited and browsing behavior
     

We use tools such as Google Analytics to understand how customers use our Website and improve the user experience.

How We Use Your Information

We use the information collected to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website functionality and services

  • Respond to inquiries and support requests

  • Send marketing or promotional communications (if you opt in)
     

WhatsApp Communication Consent

By submitting your contact details on our Website, placing an order, or contacting us, you consent to receive communications from Trident Nutra via:

  • WhatsApp

  • SMS

  • Email

  • Phone calls
     

These communications may include order updates, delivery notifications, customer support responses, and relevant product information.

You may opt out of such communications at any time by contacting us at support@tridentnutra.com.

 

Payment Information

Payments are processed securely through Indian Govt-RBI Approved payment aggregators. We do not store full credit, debit card, UPI, bank details.

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Data Sharing

We may share your personal information only when necessary with trusted third parties such as:

  • Payment processing providers

  • Shipping and logistics partners

  • Analytics providers (such as Google Analytics)
     

These partners only receive the information necessary to perform their services.

We do not sell, rent, or trade your personal information.
 

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.
 

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements
     

Your Rights

You may request to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your data

You may contact us at support@tridentnutra.com for such requests.
 

Changes to This Privacy Policy
We may revise, modify or update this policy. You are bound by any such revisions and should therefore; periodically visit this page.

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Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Trident Nutra
3-6-69/B/2/402, J.V Residency
Basheerbagh, Hyderabad
Telangana 500029

Email: support@tridentnutra.com
Phone / WhatsApp: +91 85228 52221

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